Wz2 FAQ — General FAQ Center

You will need: full name, mobile number, password, and date of birth. For withdrawal, KYC verification may require a photo of your National ID or passport.

Only One. Under wz2's policy, each person may hold only one account. If multiple accounts are detected, all will be closed and balances may be forfeited.

Just 3 to 5 minutes. Fill in the form, verify with the OTP sent to your mobile — and your account is active. No waiting around.

wz2 only 18 years or older For eligible age groups. A National ID or passport may be required to verify your age.

Minimum deposit on wz2 BDT 100. Deposits can be made easily via mobile banking or e-wallet.

Deposits via mobile banking and e-wallets are generally 1 to 5 minutes Funds are credited to your account within the timeframe. Bank transfers may take a little longer.

You can deposit on wz2 using the following methods:

• Mobile Banking
• E-Wallet
• Bank Transfer
• Cryptocurrency (selected types)

Payment Methods List On the deposit page See.

wz2 does not charge any additional fees on deposits. However, your payment provider may apply their own transaction fees.

Wait 30 minutes. If the issue persists, contact the support team with your transaction reference number. Most cases are resolved within 24 hours.

Withdrawals on wz2 are typically processed within 15 to 30 minutes Completed within the timeframe. The process is faster when KYC verification is already done.

Minimum Withdrawal BDT 200. The maximum daily withdrawal limit varies depending on your account tier. For more details On the withdrawal page See.

Yes, before the first withdrawal or for withdrawals above a certain amount KYC Verification Required. It only takes a few minutes with your National ID and a selfie.

If it takes more than 2 hours, contact the support team with your withdrawal ID. Common reasons include incomplete KYC or a mismatch between your account name and payment name.

No. To withdraw bonus funds, you must meet the specified wagering requirements. Once the requirements are fulfilled, your bonus balance will be converted to cash and can be withdrawn.

New members on their first deposit 100% Welcome Bonus Deposit BDT 100 and get an extra BDT 100 bonus. Maximum bonus up to BDT 5,000. The first deposit must be made within 7 days of registration.

Wagering means you must place bets totaling a specified multiple of your bonus amount. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to wager a total of BDT 10,000. This can be completed gradually across different games.

Yes. Regular members receive daily reload bonuses, weekly cashback, and loyalty points. Log in to see current offers.

The welcome bonus is generally valid for 30 days. Reload bonuses are valid for 7 days. Any unused bonus will expire at the end of this period. For more details In the Terms & Conditions See.

On wz2 1,000+ games Yes. wz2 offers slots, Live Casino, table games, and live betting across hundreds of sports including cricket, football, and tennis.

Yes. All games on wz2 are verified by third-party auditors Random Number Generator (RNG) All game results are completely random and free from any manipulation.

You can bet at real-time odds while a match is in progress. Go to the Sports page, select your event, enter your stake, and confirm. Once the match result is settled, your winnings will be credited to your balance.

Steps to resolve:

• Check your internet connection
• Clear your browser cache
• Try a different browser or use the wz2 app
• Disable Your VPN
• Contact support if you have an issue

Yes. wz2 256-bit SSL Encryption Your personal information is never shared with third parties. For more details, In the Privacy Policy See.

Change your password immediately and log out of all active sessions. Contact the support team — they will help secure your account and investigate any suspicious activity.

No, never. No wz2 representative will ever ask for your password or OTP by phone, SMS, or email. Any such request is a scam — report it to support immediately.